If my child has an Intra-District or Inter-District Transfer on file is School Bus transportation available?

No unfortunately due to limited resources, we cannot provide transportation to students attending outside of their home school.

 

Is School Bus transportation available to a bus stop near my Daycare location?

No unfortunately due to limited resources, we cannot provide transportation to or from any bus stop other than the bus stop closest to the student’s home address (the address registered with the school site).

 

Is there a program for low income families to help with the cost of School Bus transportation?

Yes. Based on the household income, a family may qualify for Free or Reduced priced busing.  An additional application will need to be completed in the Transportation Department, and proof of all household income must be provided for each member of the household.  Please refer to the bus pass packet for more information on required income verification documentation.

 

What forms of payment does the Transportation Department accept?

We accept cash, check, money order, Visa and Mastercard. (There is a $2.50 convenience fee per transaction for use of Visa or Mastercard).

 

Can we apply for a bus pass online or over the phone?

No, unfortunately at this time we cannot accept application and/or payment over the phone or online. All applications must either be mailed in with a check or money order, or brought into the transportation department.

 

How long does it take to process the bus pass application?

Typically, regular bus pass applications and payments can be processed within a few moments.  There are certain times during the year that there may be a line causing a longer waiting period.  Also, if there are unforeseen issues with your application, or the application requires the Director of Transportation to review certain information, the issuance of bus passes may be delayed until any issues are resolved.  Please be aware that free or reduced cost transportation applications can take up to five (5) business days to be reviewed and fully processed, and additional information may be required for completion.

 

If my child’s bus pass is lost or stolen; will they be allowed to ride the bus?

The student will be allowed to ride the bus, however, if they are unable to provide their valid bus pass to show the driver, the driver may issue them a “No Bus Pass” citation.

 

How can I get a replacement bus pass if my student’s pass is lost or stolen?

Replacement bus passes are available in the transportation department office for $5.00. If you are unable to come in to the Transportation Department office to purchase a replacement bus pass, you may obtain the replacement pass through the bus driver. If obtaining the replacement pass through the driver,  the replacement fee must be in a sealed envelope with the Students Name, Bus Stop, and School information listed on the outside of the envelope. The check or money order must be made payable to the TUSD transportation department and in the amount of $5.00. Please do not send cash.

 

If my student participates in sports, tutoring, or other after-school activities, is there school bus transportation available after the regular school bus?

No, unfortunately due to limited resources, we cannot provide transportation outside of the regular school bus schedule.

 

What is the difference between the route numbers and the bus numbers and why is it important to know?

The transportation department uses route numbers to assign students to their designated bus stops and schools.  Students need to be aware of their assigned route number because bus numbers can change as buses are routinely serviced for maintenance.  For example, your route number may be # 4, but driven in bus #30 one day, and bus # 2 the next.  Your route number will always stay the same, even if the bus number changes.

 

Where can I find the route number on a bus?

Route numbers are located next to the entrance door of the bus on a black placard with white lettering.

 

If I no longer need school bus transportation for my student, can I get a refund?

Yes.  A letter stating that you no longer need transportation and the student’s bus pass(es) will need to be submitted to the transportation department office, along with a valid mailing address.  A pro-rated refund check will be issued from San Joaquin County Offices of Education and mailed to the address provided.

 

What do I do if my student already uses transportation and I move to another address within TUSD boundaries?

You would first need to have your address changed at your student’s school site, then provide the transportation department office with your new address and contact information.  At that time we would let you know if you qualify for transportation based on your new information, and if so, a new bus pass would be issued.